“Psychological Safety in Healthcare”

Course Agenda

7:00 AM Check-In & Continental Breakfast

8:00 AM Introduction to Psychological Safety (PS) in High-Reliability Organizations

10:00 AM Break

10:15 AM Patient Safety, Events & Near Misses, Event Reporting in Healthcare

12:00 PM Lunch (Provided)

1:00 PM Evidence-Based Strategies that Promote PS in Healthcare Organizations

2:15 PM Break (refreshments provided)

2:30 PM Healthcare Technology & Innovation Systems for PS Implementation

4:00 PM Course evaluation

Course Description

This course is designed to explore the concepts of psychological safety, employee engagement, and patient safety. Participants will learn how fostering a psychologically safe workplace can enhance overall engagement. When we feel valued, we are more inclined to actively participate in organizational processes that contribute to a safe work environment. This increased engagement often leads to improved reporting of safety events and near misses, and improved scores in nationally reported outcome measures.

By the end of this course, participants will be able to: 1) define psychological safety; 2) understand the relationship between psychological safety and employee engagement; 3) recognize how psychological safety enhances event reporting and patient safety; 4) identify evidence-based strategies that promote psychological safety; and 5) discuss the healthcare technologies and innovative systems necessary for the effective implementation of PS.

Course Accreditation

This course is currently approved by:

Virginia Physical Therapy Association (8.0 CEU)

Maryland Board of PT Examiners (7.0 CEU)

Valid for CEU Credits:

DC Health, PT Licensure Board [6707.5(c)(1)]

Delaware Examining Board of Physical Therapists and Athletic Trainers [13.2.1]

New Jersey State Board of PT Examiners [N.J.A.C 13:39A-9.2 (d)(3)]

Pennsylvania State Board of Physical Therapy [40.67(d)(1)]

Seal for an "APTA Virginia Official Approved Course" by CEULocker.com, valid until February 2026, with code CEUL154119.

CEU #2025-630

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Approved until March 2029

About The Speaker

Naomi Bowman, DPT, MBA, BScPT an inspiring speaker with over 28 years of experience in clinical operations management. She advocates for high-quality care, patient safety, employee engagement, and steward leadership.

Dr. Bowman obtained her Doctorate in Physical Therapy from Virginia Commonwealth University, an MBA in Management from Strayer University, and a Bachelor of Science in Physical Therapy from the University of Tennessee. Throughout the past two decades, she has held various clinical leadership positions, such as Director of Rehabilitation in acute, subacute, and home health settings, as well as Director of Clinical Operations in home health throughout Washington DC, Northern Virginia, and Southern Maryland.

Currently, Dr. Bowman works as an independent clinical operations consultant in healthcare administration. She has participated in the Joint Commission accreditation process, contributed to the development of policies and procedures for healthcare organizations, and focused on staff development and training. Her dedication to team building emphasizes emotional intelligence and situational awareness.

Dr. Bowman’s core values center around team collaboration, enthusiasm, and supportiveness. Her professional motto is, “You are here to take care of your patients, and I am here to take care of you.”

In her free time, Dr. Bowman enjoys running, reading true crime novels, and promoting health and well-being in her community. She is a member of Delta Sigma Theta Sorority Incorporated, currently serving as co-chair of the local alumnae chapter’s Health Committee. She supports HBCUs by becoming an affiliate alumnae of South Carolina State University in Orangeburg, SC. Dr. Bowman has assisted churches in establishing health and wellness ministries and is a member of the historically significant Alfred Street Baptist Church in Old Town Alexandria, Virginia.

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Course Registration for Summer 2025

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